Privacy Policy

Last Updated: 02/27/2025
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Introduction
DreamLabsCA, LLC d.b.a. DreamTeam (“DreamTeam,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform, and outlines your rights in relation to that information. This Policy applies to all users of DreamTeam, including clients and service providers (experts and agencies), and is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) where relevant. By using the DreamTeam platform, you agree to the collection and use of information in accordance with this Privacy Policy.
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Information We Collect
We collect personal and usage information necessary to provide and improve our services. The types of information we may collect include:• Personal Identifiers: Information such as your name, business name, email address, mailing address, phone number, username, and password when you register for an account.• Professional or Employment Information: For service providers, this may include your professional title, skills, portfolio, or resume details that you choose to provide on your profile. For clients, this may include company information or project details you submit.• Payment Information: If financial transactions occur (e.g., payment of introduction fees or other services), we or our payment processor collect necessary billing details such as credit card numbers or bank information. (Note: Payment information is processed securely by third-party payment processors; we do not store full payment card details on our own servers.)• Usage Data: Information about how you use our platform, such as the pages or profiles you view, search queries, dates and times of visits, and referring website addresses. We may also collect technical information like IP address, device type, browser type, and operating system through log files and analytics tools.• Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to enhance user experience, remember preferences, and gather statistical information about our platform usage. These technologies may collect unique device identifiers or browsing information. You can control cookies through your browser settings, but disabling cookies may affect certain features of the service.
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How We Use Your Information
We use the collected information for purposes consistent with operating an online marketplace that connects clients with service providers. The ways we use your information include:• Providing and Improving Services: To create and maintain your account, enable platform features (such as messaging, project posting, and bidding/introduction processes), and process transactions or fees. We also use data to monitor and improve our platform’s functionality, performance, and user experience.• Facilitating Connections: Client project details and relevant personal information may be shared with potential service providers, and vice versa, to facilitate the introduction and hiring process. For example, if you are a client, we use the information you provide about your project to match you with suitable experts; if you are a service provider, your profile information is shared with prospective clients.• Communication: To communicate with you about your account, transactions, projects, and updates to our terms or policies. We may send service-related announcements, respond to your inquiries, and provide customer support. With your consent, we may also send marketing communications or newsletters, which you can opt out of at any time.• Security and Fraud Prevention: To protect the integrity of our platform and users. We may use personal information to verify identities, prevent fraud, enforce our Terms of Use, and ensure users adhere to our guidelines and applicable laws.• Legal Compliance: To comply with legal obligations and respond to lawful requests by public authorities (including to meet national security or law enforcement requirements). If necessary, we may use and disclose information to exercise or defend legal claims.
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How We Share Your Information
DreamTeam does not sell your personal information to third parties. We only share information in ways that are necessary to run our business or as required by law, as described below:• With Other Users: In our role as a marketplace, the information you choose to include in your profile or project postings will be visible to other users. For example, when clients post project information, it may be shared with experts/agencies to solicit proposals; when service providers create profiles, those details can be viewed by prospective clients. We encourage you to limit sharing of sensitive personal details on public sections of the platform.• Service Providers and Partners: We may share information with trusted third-party vendors who perform services on our behalf, such as payment processing, cloud hosting, email communication, analytics, or background check providers. These third parties are given access only to the information necessary for them to perform their specific services, and they are contractually obligated to safeguard your data and use it only for the purposes we specify.• Legal Requirements and Protection: We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to (i) comply with a legal obligation, subpoena, or government request; (ii) protect and defend the rights, property, or safety of DreamTeam, our users, or others; (iii) investigate or assist in preventing any violation of law or our Terms of Use, including fraud or security issues.• Business Transfers: If DreamLabsCA, LLC (DreamTeam) is involved in a merger, acquisition, sale of assets, bankruptcy, or reorganization, your information may be transferred as part of that transaction. We will ensure any successor entity honors the commitments in this Privacy Policy or will notify you and give you an opportunity to opt out or delete your data before transfer.• With Your Consent: We may share your personal information in other ways if you have given us explicit consent to do so. For instance, if you agree to participate in a testimonial or case study, we might publish your name and comments with your permission.
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Data Storage and Security
We take reasonable and industry-standard measures to secure your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (e.g., using SSL/TLS for our website), encryption of sensitive data at rest where applicable, firewalls, access controls, and regular security audits. We also limit access to your personal data to those employees, contractors, and agents who need it to operate or improve our platform, and they are subject to confidentiality obligations.
Despite our efforts, no security measures are foolproof. The transmission of information via the internet is not completely secure, and we cannot guarantee the absolute security of your data, especially for data transmitted to our site. You share and transmit information at your own risk. In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by law.
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Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. This generally means we will keep your profile information and content for as long as you have an account with us. If you delete your account or request deletion of your data, we will delete or anonymize your information within a reasonable timeframe, except for information we are required or permitted to retain by law (for example, transaction records for accounting/tax purposes, or logs for security and fraud prevention). When personal information is no longer needed, we will securely destroy or de-identify it.
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Your Rights and Choices
You have certain rights and choices regarding your personal information:• Access and Correction: You may access and update certain account information directly by logging into your DreamTeam account. If any personal information we have about you is incorrect or has changed, please update it in your profile or notify us so we can correct it.• Deletion: You have the right to request deletion of the personal information we hold about you. You can delete certain data via your account settings, or you may contact us to request deletion of your entire account and associated data. We will honor deletion requests in accordance with applicable law, though some data may be retained as noted in Data Retention above.• California Privacy Rights (CCPA): If you are a California resident, you have specific rights under the CCPA regarding your personal information:• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months, the categories of sources of that information, the business or commercial purpose for collection, and the categories of third parties with whom we shared personal information.• Right to Delete: You may request that we delete personal information we have collected from you (subject to certain exceptions allowed by law, such as if the information is necessary to complete a transaction, detect security incidents, comply with legal obligations, etc.).• Right to Opt-Out of Sale: The CCPA gives you the right to opt out of the “sale” of your personal information. However, DreamTeam does not sell personal information to third parties for monetary value. If in the future we consider “selling” data (as defined by CCPA, which can include certain transfers of data for advertising), we will provide a clear opt-out mechanism.• Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. For example, we will not deny you services, charge different prices, or provide a different level of service because you exercised your rights.• Submitting Requests: To exercise your CCPA rights, you (or an authorized agent on your behalf) can contact us at the email or mailing address provided in the Contact Us section below. We may need to verify your identity (for instance, by confirming information we already have on file) before fulfilling your request. Please note that you can generally access, update, or delete basic information by logging into your account as well.• Opt-Out of Marketing Communications: You may opt out of receiving promotional emails or newsletters from us by clicking the “unsubscribe” link in those emails or contacting us with your request. Even if you opt out of marketing messages, we may still send you essential transactional or service-related communications (such as project updates or security notices).• Cookie Preferences: As mentioned, you can control cookies and tracking tools through your browser settings or third-party opt-out mechanisms (like the Network Advertising Initiative or Digital Advertising Alliance opt-out pages for interest-based ads). Adjusting these settings may impact your experience on our site, but it is your right to do so.
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Children’s Privacy
Our platform is not directed to or intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently gathered personal data from a child under 13, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided personal information to us without consent, please contact us so we can investigate and address the issue.
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Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will provide notice (e.g., by posting a prominent notice on our site or via email notification) prior to the change becoming effective. The “Last Updated” date at the top of this Policy indicates when the latest changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the DreamTeam platform after any changes to this Policy constitutes your acceptance of the revised terms.
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Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
DreamTeam (DreamLabsCA, LLC)

‍Email: hello@dreamteam.com
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We will do our best to address your inquiry promptly and thoroughly. Your privacy is important to us, and we welcome your feedback.